Boutique Your Salon: Wholesale Fashion Jewelry & Hair Accessories
Shipping and Return
REFUND FOR EXCHANGE:
All of our products are protected by a 6-month guaruntee. If your jewelry or accessories happen to malfunction within six months of purchase, call us at 206-329-6400, and we will be happy to replace your damaged merchandise. Yet do to the changing nature of the fashion industry, we only accept exchanges on damaged merchandise,not simply on merchandise that does not sell. No cash refunds will be made.
SHIPPING CHARGES
Our shipping charges are based on standard UPS rate; which are based on package weight, size, and distance shipped. To preview the shipping charges, enter the items you want to order into your shopping cart. When you're done enter the destination zip code and click on calculate. Directly below will be a list of the different UPS shipping options and the associated charges with them.
UPS Ground, 3rd Day Select, 2nd Day Air, and Next Day Air shipping are available to all of our customers who place orders to be shipped to one of the 48 contiguous
Orders to be shipped out of the 48 contiguous
DELIVERY AND LEAD TIME:
Since UPS does not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. For example: A Next Day Air order, leaving our warehouse on a Friday for New York, will not arrive until Monday, even though it has a one day transit time.
LEAD-TIME GROUND SHIPPING:
Orders for items that are in stock are usually shipped within 24 to 48 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 4:00 PM PST.
EXPRESS SHIPPING (Next Day, 3rd Day):
These orders are given top priority. Express orders for items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 4:00 PM PST.
BACKORDERS:
Shipping time on backordered items varies. You will be contacted via phone or email if you order a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock.
Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment.
